Refund policy
Return & Refund Policy
Return Policy
At Oryth, every garment is carefully inspected before dispatch to ensure it meets our quality standards.
We accept returns within 14 days of delivery, provided that:
- The item is unworn, unwashed and unused.
- All original tags remain attached.
- The item is returned in its original packaging.
- The product shows no signs of wear, damage, odours, stains or alterations.
Items returned without meeting these conditions may be refused.
Non-Returnable Items
The following cannot be returned:
- Gift cards
- Final sale items
- Limited edition releases marked as non-returnable
- Items damaged through misuse after delivery
Exchanges
We currently offer exchanges for:
- Size changes (subject to availability)
- Manufacturing defects
If your size is unavailable, a refund or store credit will be offered.
Damaged or Incorrect Orders
If you receive an incorrect or damaged item, contact us within 48 hours of delivery with:
- Your order number
- Photos of the product
- Photos of the packaging
Email: support@oryth.intl
Refunds
Once your return is received and inspected:
- Approved refunds are processed within 5–10 business days
- Refunds are issued to the original payment method
- Shipping costs are non-refundable unless the return is due to our error.